A list that is yours
Every number you collect at the counter sits in your own account, with the consent you asked for recorded against it. Nothing depends on who happens to see your page this month.
Retail
Turn one-time shoppers into regulars.
Build a customer list at the till, group shoppers by what they buy, and bring them back with SMS, WhatsApp and email — sent from a name that looks like your shop, answered in one shared inbox.
SMS, WhatsApp and email on one listYour brand name as the SMS senderPoints and rewards built in
01The gap
Your best customers are strangers to your marketing.
A shopper pays, walks out, and you have no way to reach them until they decide to come back. A discount sign in the window reaches everybody the same — including the people who were going to buy anyway.
Not one message for everybody
Tag a shopper with what they bought, then send the rice offer only to the people who buy rice. A saved group recounts itself as new contacts come in.
A reason to come back
Award points at the till, let shoppers climb tiers, and let them spend the points on a discount code or a free item that you define.
02How it works
Four steps, and the first one happens at your counter.
Collect the number
Put a short form on a tablet by the register, or print it as a link on a poster and a receipt. Every submission is stored with the answers given, ready to go onto your list.
Tag what they bought
Add a tag by hand, to a whole batch at once, or automatically from a form answer. Tags are the thing everything else groups on.
Send to a group
Build a group from tags, source, engagement or when someone last heard from you. Send it by SMS, WhatsApp or email, now or scheduled.
Answer the replies
Replies on all three channels land in one shared inbox. Assign a thread to whoever is free, answer with a saved reply, mark it resolved.
03Inside the product
The three screens a shop actually lives in.
At the counter
Sign someone up in ten seconds
Build the form once — name, mobile number, whatever you need — and put it where people are already standing. Share it as a link if you have no website, or drop one line of code on a site if you do.
- The field list on the left, a live preview of the real form on the right
- Every submission is stored with its answers, ready to be added to your contact list
- The same form can run inline on a page, as a popup, or as a slide-in
Groups
Group shoppers by what you tagged
A group is a few rules, and it tells you how many people it matches before you send anything. Add a rule, watch the count move, then send to exactly those people.
- Rules on tags, where the contact came from, an engagement score, when they last engaged, and when they were added
- Join the rules with and / or
- The count is live — a new contact who fits the rules joins the group with no work from you
Replies
One inbox for all three channels
WhatsApp, SMS and email threads sit in the same list, with the customer record beside the conversation — so whoever picks it up can see the tags and the history without asking anyone.
- Assign a conversation to a member of staff
- Answer with a saved quick reply for the questions you get every day
- Resolve, reopen or close a thread, so nothing sits unanswered
04Loyalty
A points programme without a separate app.
Award points against a customer when they pay, and QuickGrow keeps the balance, the lifetime total and the tier. Points earn faster as a shopper moves up, and the tier moves on its own the moment the lifetime total crosses the line.
| Bronze | Silver | Gold | Platinum | |
|---|---|---|---|---|
| Lifetime points to reach | 0 | 500 | 2,000 | 5,000 |
| Earn rate on points you award | 1x | 1.25x | 1.5x | 2x |
| Benefits shown to the shopper | Rewards access | 25% bonus points | 50% bonus points, priority support | 2x points, exclusive rewards, VIP support |
| Spends points in your rewards catalogue | Yes | Yes | Yes | Yes |
A catalogue you define
Create what points can be spent on: a discount code, a free product, free delivery, or something you describe yourself. Set the points cost and the stock, and read back every redemption in one history.
Points that do not sit forever
Set how long points last and how much warning a shopper gets before they run out. QuickGrow runs the expiry itself, once a day, so nobody has to remember.
Every customer gets a code
Give each shopper a referral code of their own, count what came in through it, and see who your top referrers are on a leaderboard.
05Channels
Which channel for which message.
Buy one channel or all three. Whatever you buy, the contacts, the groups and the inbox are the same — you are not running three separate tools.
| SMS | |||
|---|---|---|---|
| Best for | Offers and reminders that have to be read | Order and account updates, and conversations | Longer offers, receipts, a monthly newsletter |
| What you need from the shopper | A mobile number | A mobile number on WhatsApp | An email address |
| The sender shows as | Your brand name with Masking SMS, a shared number without it | Your business profile on WhatsApp | Your own address, from your mail server or ours |
| Sold as | Masking and non-masking, each on its own volume slider | Nothing to buy — Meta bills you directly, at Meta's own rate | Included volume, or bring your own mail server |
| Replies land in the shared inbox | Yes | Yes | Yes |
06Cost
What a campaign actually costs you.
Two things: a platform fee, and the messages you send. Buying managed volume waives part of the platform fee, and buying enough Email and SMS volume waives it entirely. If you already have your own mail server or SMS account, you bring it and pay the platform fee only. A longer billing term discounts both, on separate ladders.
07What you get
The parts you would otherwise have to think about.
Getting your list in
- Upload a spreadsheet, with the columns matched for you
- Choose whether a contact you already have is skipped or updated
- Add contacts by hand, from a form, or from your own till software through the API
Every send
- Send now, or schedule it for a time you pick
- Delivered, opened and clicked counted per campaign
- SMS, WhatsApp and email results side by side, so you can see which one worked
Staying on the right side of it
- Consent recorded against each contact, with its history
- One-click unsubscribe honoured for you — someone who opts out drops out of every future send
- Your shop data kept separate from every other business on QuickGrow
08Questions
Before you sign up.
Do I need a website?
No. The sign-up form works as a link you can print on a poster at the counter or on the receipt, and you can add contacts by hand or upload a spreadsheet. If you do have a site, the same form embeds with one line of code, or runs as a popup.
Will my shop name show as the SMS sender?
With Masking SMS, yes. A masking name is 1 to 11 letters or digits and goes through an approval application first; until it is approved, and on non-masking, messages go out from a shared number. Masking and non-masking each have their own volume slider, so you can buy both.
What can I actually group people by?
Tags you add, where the contact came from, an engagement score, when they last engaged, and when they were added. Purchase history becomes a tag: tag a shopper at the till and every rule can use it from then on.
Start your list at the till this week.
Build a form, print the link, and send your first offer to a group you actually chose.