Team inbox

Every message, one inbox.

WhatsApp, SMS, email, Instagram, Messenger, Telegram, and live chat all land in one shared inbox your whole team can answer.

Messages arrive in real timeReply on the same channelCustomer details kept private
Shared inbox — live
QuickGrow's shared team inbox: a conversation list filtered across WhatsApp, Email and SMS with unread badges, beside an open WhatsApp thread where an agent answers a customer's order-tracking question in Bengali and English.

Every conversation lands in one place — and your reply goes right back.

Messages from every channel you connect show up in one shared inbox. Type your reply once and it goes back out on the same channel the customer used — no copy-paste, no jumping between apps. Your customers’ details stay private.

WhatsApp Telegram Messenger Instagram Email SMS Live chat

Route it, answer it, and keep everyone in sync.

Auto-assign to teammates

Send new conversations round-robin or to whoever has the fewest open chats — or turn it off and assign by hand. Nothing gets missed or left unanswered.

Quick replies, tags & statuses

Save quick replies you can drop in with a shortcut, add tags, and move chats through open, pending, resolved, and closed — so your team clears the queue without retyping.

Everyone stays in sync

New chats, replies, and assignments update live for the whole team, so two people never answer the same customer twice.

Real two-way channels — not just a feed you watch.

Connect Telegram, Facebook Messenger, and Instagram DM in a few clicks. Each one works both ways: messages come in, and your replies go straight back out on the same channel.

Telegram Facebook Messenger Instagram DM
Connected channels
WhatsApp
Connected
Telegram
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Messenger
Connected
Instagram DM
Connected
Email
Connected
SMS
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Live chat
On your website

Suggested replies, ready before you start typing.

As new messages come in, QuickGrow picks up what the customer wants and how they feel, then suggests a reply you can send or tweak — so your team answers faster and gets the tone right.

Suggested repliesReads what they wantReads how they feel

Answer instantly, hand off gracefully.

Build WhatsApp and SMS chatbots by dragging steps onto a canvas — buttons, lists, images, quick questions, and a handoff to a real person — then let the bot handle the first reply while your team focuses on the tricky ones.

Build it by dragging

Drag steps onto a canvas, set up the "if this, then that" paths, and try the whole thing in a live chat preview before it goes out.

Real replies on real channels

Connected to live WhatsApp and SMS, your bot sends real replies — and on SMS, buttons and lists become simple numbered menus.

Hand off to a person

A keyword or a "talk to a human" request passes the chat to an available teammate, so no one gets stuck with the bot.

Every channel, one screen. Answer where your customers are.

Product screens shown across this site are captured from the live application using a demo workspace. All names, contacts and figures in them are synthetic.