Whoever answers first gets the site visit
Someone who fills in your form on a Friday evening has usually messaged three other projects by Saturday. If the enquiry sits in a spreadsheet until Sunday, the visit is already booked somewhere else.
Real estate
Answer every enquiry while it is still warm.
Every enquiry — from a project page, a form on your own site, or an ad that opens a WhatsApp chat — alerts your whole team, lands in one shared inbox with an owner against it, and stays on a follow-up that runs for as long as the purchase takes.
WhatsApp, SMS and email in one inboxEvery thread has an ownerFollow-ups that run for months
01The gap
A flat sells over months. Most follow-up lasts a week.
An enquiry for an apartment and an enquiry for a shirt look identical on the day they arrive. The difference shows up in month three, when the buyer is still deciding, the agent who took the call has moved on to newer names, and nobody has rung.
The gap between the visit and the booking
Between the first call and the booking money there is a site visit, a family discussion and usually a loan. A follow-up that depends on someone remembering is a follow-up that stops after the second call.
The history lives on one phone
When an agent is on leave, changes team or leaves the company, the buyer they were nursing goes quiet. The colleague who picks it up starts by asking questions the buyer already answered twice.
02How it works
Four steps, and none of them rely on anyone remembering.
Put the form where the buyer is
Publish a page for the project on its own address, embed the enquiry form on your existing site with one line of code, or run an ad that opens a WhatsApp chat. All three feed the same account.
Everyone hears about it
A new enquiry raises a high-priority alert to your whole team — in the app, as a phone notification and by email. An inbound WhatsApp, SMS or email raises one too, linking straight to the thread.
One person takes it
Open the conversation in the shared inbox, assign it to an agent, set its priority and tag it with the project. From then on it is clear whose it is, and the buyer record sits beside it.
The follow-up runs itself
Build the sequence once: a WhatsApp message now, a reminder days after the site visit, a check-in weeks later. It runs per buyer, with real waits between the steps.
03Capture
Three ways in, one list at the end of them.
Project pages
A page per project, published in minutes
Build a page for each project and publish it under a short name you choose. Views and conversions are counted on the page itself, so you can see which tower is pulling and which one is not.
- Publish, unpublish or duplicate a page — the second tower starts as a copy of the first
- Publish from a template, or start the next project as a copy of the last one
- Write a second version of a page, compare the two side by side with a significance check, and the winner you pick is written onto the live page
Enquiry forms
The questions you already ask, on any site
Build the enquiry form once — name, mobile number, which project, budget, when they want to move in — and drop it on the site you already have with one line of code. It can sit inline in the page, arrive as a popup, or slide in from the side.
- One script tag on any site, or an inline frame if you would rather not touch the code at all
- Every submission is listed with its answers, one row each, and the form keeps its own view and conversion rate
- A hidden field catches automated submissions and drops them, so they never reach your numbers
An ad that opens a chat
Run an ad that starts a WhatsApp conversation instead of sending the buyer to a page. QuickGrow records which ad they came from, including the headline and the creative they tapped.
Which ad started the conversation
Every one of those chats is recorded against the ad that produced it, and each ad carries a running count of the conversations it started — so the tower you are pushing this month is judged on replies, not impressions.
Catch the visitor who is still reading
Run a popup on your own site after a wait you set, and read back the impressions, the conversions and the rate each one earned, so a popup that annoys people can be switched off on evidence.
04The first reply
Every conversation has an owner, and the owner can change.
Shared inbox
Hand over without forwarding anything
WhatsApp, SMS and email conversations sit in one list. Beside the open thread is the buyer record — the tags, the status and the agent it is assigned to — so whoever opens it can see where things stand without asking around the office.
- Assign a conversation to a colleague and they get a notification with a link straight to it
- Set a priority — low, normal, high or urgent — and filter the inbox down to what is urgent and still unassigned
- Filter the inbox by assignee, so a manager can see everything sitting with one agent
05Staying warm
A follow-up that outlasts anyone remembering it.
A journey is a sequence you build once on a canvas — a message, a wait, a condition, another message. It runs separately for each buyer from the moment it is triggered, and the waits are real: minutes, hours, days or weeks.
Journeys
Set the six months up once
Trigger a journey when a tag is added, when a buyer record is created or updated, or when someone opens or clicks a campaign email. Then let it walk them through the months while your agents work on the enquiries that came in today.
- Steps can send WhatsApp, SMS or email, add or remove a tag, update a field on the buyer record, wait, or call your own system
- A condition splits the path: the buyer who opened the price list goes one way, the one who did not goes the other
- Put a date in a field of your own — the site-visit date, the handover date, the instalment date — and have a message go out a set number of days before or after it
06The difference
The same six situations, twice.
| A spreadsheet and three phones | QuickGrow | |
|---|---|---|
| An enquiry arrives at 9pm | Seen next morning, if the right person opens the sheet | A high-priority alert to the whole team, in the app, on the phone and by email |
| Who is following this buyer up | Whoever remembers the name | The thread is assigned, and the assignee is on the record |
| The agent goes on leave | The history is on their phone | Reassign the thread — every message on it, and every tag, goes with it |
| A buyer asks to be called in three months | A note nobody opens again | A date in your own field, and a message that goes out against it |
| Which project is actually pulling | A guess at the monthly meeting | Views and conversions per project page, and clicks and replies per ad |
| Replies on WhatsApp, SMS and email | Three apps and three people | One inbox, and the whole history sitting against one buyer record |
07What you get
The parts a sales team stops having to think about.
Keeping the buyer file straight
- Tags on a buyer — project, tower, budget band, whatever your team already says out loud
- Fields of your own on the record: the site-visit date, the unit number, the loan status
- Groups built from rules on tags, where the enquiry came from, an engagement score, when they last engaged and when they were added
Reaching them
- Send by WhatsApp, SMS or email — immediately or scheduled for a time you pick
- Your company name as the SMS sender with Masking SMS
- Write in Bangla or English
Staying on the right side of it
- Consent recorded per channel against each buyer, with its full history
- Someone who opts out drops out of every future send, without anyone having to action it
- Your data kept separate from every other business on QuickGrow, at the database level
08Questions
Before you sign up.
Is there a deals board with pipeline stages?
No — QuickGrow does not have a separate deals board. What it has is the buyer record: tags, fields of your own, the full message history on every channel, and the shared inbox on top. Most teams use a tag for the stage — enquired, visited, negotiating, booked — because everything else already works on tags: groups recount themselves, journeys trigger on a tag being added, and campaigns send to the group.
How does a new enquiry actually reach us?
A submission on a form, a popup or a project page raises a high-priority alert to your whole team — in the app, as a phone notification and by email. An inbound WhatsApp, SMS or email raises an alert too, with a link straight to the conversation. Nobody has to sit refreshing a page.
What happens when an agent goes on leave or leaves?
Reassign the conversation. The new owner gets a notification linking to it and opens the whole history — every message on every channel, the priority, the tags and the buyer record beside the thread. Nothing has to be forwarded, and nothing is stuck on a handset.
Answer the next enquiry in minutes, not on Monday.
Publish a page for the project you are selling now, put the enquiry form on your site, and set the first follow-up running today.