Nobody follows up
A buyer gets as far as checkout and stops. Unless something reaches them in the next day or two, that basket is gone — and you never find out what would have brought them back.
E-commerce
Every abandoned cart is a message you never sent.
Connect your Shopify or WooCommerce store, chase the carts it leaves behind over email, WhatsApp and SMS, answer buyers in one shared inbox, and give repeat customers points worth coming back for.
Shopify and WooCommerce syncCart recovery on three channelsPoints and rewards for repeat buyers
01The gap
The sale is lost in the quiet bits.
Most of what an online store loses is not lost at the product page. It is lost in the hours after someone puts something in a basket and closes the tab, in a WhatsApp thread sitting on one person's phone, and in the months after a first order when nobody hears from you again.
The conversation lives on one phone
Half your orders are agreed in a WhatsApp thread. Whoever owns that phone owns the customer, nobody else can answer, and none of it reaches your marketing.
The second order never happens
A first-time buyer is the expensive one. If nothing reminds them you exist, they buy once, and the next order goes to whoever showed up in their feed that week.
02Your store
Connect the store you already run.
Point QuickGrow at your Shopify or WooCommerce store and it pulls your catalogue, your orders and your customers in. The keys you paste are stored encrypted and used only to read from your store — nothing is placed, changed or cancelled on your behalf.
| Shopify | WooCommerce | |
|---|---|---|
| What you connect with | Your shop domain and an admin access token | Your store address, an API key and its secret |
| Products pulled in | Yes | Yes |
| Orders pulled in | Yes | Yes |
| Customers pulled in | Yes | Yes |
| Refreshes on its own | Every six hours | Every six hours |
| Run a sync yourself, any time | Yes | Yes |
| Live updates from your store checked before they are accepted | Yes | Yes |
| Disconnect in one click | Yes | Yes |
03Cart recovery
What a cart recovery actually looks like.
Not a mystery box. A cart recovery is four decisions you make once: what starts it, how long you wait, which channel speaks next, and what you offer. Here is the shape most stores land on.
The cart is tagged
Your store — or your own code, through the API — puts the tag cart-abandoned on that contact. The tag is the trigger. Nothing else has to happen for the journey to begin.
One hour later, an email
A short reminder that the order was never finished. You write it once and it goes out to everybody who reaches this step, in Bangla or English.
Six hours later, WhatsApp
The same person, in the app they actually read. This is where the offer goes: a discount code, free delivery, or a deadline you set yourself.
The next day, one SMS
A last, short nudge. The journey finishes by tagging the contact, so recovered carts are a group you can count and reuse later.
Automations
You build it once and it runs itself
Every step is a block you drop on a canvas: send an email, send WhatsApp, send SMS, wait, check a condition, add or remove a tag, update a field, or call your own system. The waits are real hours and days, counted per person from the moment they entered.
- Start a journey from a tag added or removed, a contact created or updated, a form submitted, a campaign opened or clicked, or a date on the contact record
- Branch on a condition — equals, contains, greater than, is empty, and more
- Split people between two branches to test one message against another
04WhatsApp
Sell in the thread your customer is already in.
QuickGrow uses the official WhatsApp Cloud API from Meta, so messages come from your business profile rather than someone's personal number. Meta prices WhatsApp by what a message is for and bills you directly for it — QuickGrow doesn't add a markup on any of the three.
| Utility | Authentication | Marketing | |
|---|---|---|---|
| What it carries | Order confirmations, delivery updates, payment reminders | Login and verification codes | Offers, new arrivals, cart reminders |
| A store sends it when | Something happened to an order | Someone is signing in or confirming a number | You want to start a conversation |
| Needs a template approved by Meta first | Yes | Yes | Yes |
| Replies land in the shared inbox | Yes | Yes | Yes |
Free-text while the door is open
When a customer messages you, WhatsApp gives you 24 hours to answer in your own words — sizes, stock, delivery, anything. Once it closes you send an approved template to start again, and QuickGrow handles that switch for you.
Anyone on your team can answer
WhatsApp, SMS and email threads land in the same inbox, with the customer record, their tags and their status beside them. Assign a thread, answer it, resolve it — no one is waiting on whoever has the phone.
05Repeat buyers
Give the second order a reason to happen.
QuickGrow has a points programme built in, and it needs no separate app for your customers to install. Award points against a buyer when an order is paid; QuickGrow keeps the balance, the lifetime total and the tier, and moves them up the moment the lifetime total crosses the line.
Bronze, Silver, Gold, Platinum
The four tiers sit at 0, 500, 2,000 and 5,000 lifetime points. Points earn faster at every step up — 1.25x at Silver, 1.5x at Gold, 2x at Platinum — so the buyers who spend most keep pulling ahead on their own.
A catalogue you decide
Set what points can be spent on: a discount code, a free product, free shipping, or something you describe yourself. Give each reward a points cost and a stock count, and read every redemption back in one history.
Every buyer gets a referral code
Hand each customer a code of their own, count what comes in through it, and see your top referrers on a leaderboard. Points land automatically when a referral goes through.
Points that do not sit forever
Choose how long points last and how much warning a buyer gets before they run out. QuickGrow runs the expiry itself, once a day, and writes every earn, spend and expiry into the history.
06What worked
Find out which channel brought the order back.
Three channels are only worth having if you can tell them apart. Every send is counted, and the same window is reported for all three side by side.
Reports
Email, WhatsApp and SMS on one screen
Sent, delivered, opened and clicked, per campaign and per channel, over the window you choose — so the decision about where next month's budget goes is a reading, not an argument.
- Open and click rate per campaign, ranked
- A delivery funnel: sent, delivered, opened, clicked
- A 7x24 heatmap of the hours your list actually opens things
07Cost
What it costs to start.
Two things: a platform fee, and the messages you send. Buying managed volume waives part of the platform fee, and buying enough Email and SMS volume waives it entirely. Already have your own mail server or SMS account? Bring it and pay the platform fee only. A longer billing term discounts both, on separate ladders.
08What you get
The parts you would otherwise stitch together.
Getting set up
- Connect Shopify or WooCommerce, or start with a spreadsheet upload
- Add buyers from an embedded form, an on-site popup, or your own code
- Choose whether a contact you already have is skipped or updated
Selling every day
- Send now or schedule for a time you pick, and pause or cancel a send in flight
- Reusable templates for email, SMS and WhatsApp
- A chatbot that answers the common questions and hands over to a person
Staying out of trouble
- Consent recorded against each contact, with its history
- One-click unsubscribe honoured for you — an opt-out drops out of every future send
- Your store data kept separate from every other business on QuickGrow
09Questions
Before you sign up.
Do I need a Shopify or WooCommerce store?
No. Plenty of sellers here run on a Facebook page and a phone. Upload a spreadsheet, add buyers by hand, or collect them with a form or popup, and everything on this page still works. Connecting a store just means your products, orders and customers stay current without you copying anything.
How does QuickGrow know a cart was abandoned?
Your store tells it. When someone leaves a basket, your store or your own code tags that contact — cart-abandoned, or whatever you call it — through the API, and the tag starts the journey. Any event you can detect can start a journey the same way.
Can I write to my customers in Bangla?
Yes. Email, SMS and WhatsApp all carry Bangla, and so do saved templates and automation steps. Most stores here mix both in the same journey.
Recover the next cart instead of losing it.
Connect your store, build one journey, and let it run while you pack orders.